Payment Policy
Last Updated: October 7, 2025
Article 1: General Payment Terms
This Payment Policy outlines the terms, methods, and security procedures for all transactions conducted on the Marktox website (the “Site”). By making a purchase, you agree to the terms described herein.
Article 2: Accepted Methods of Payment
We accept the following secure payment methods:
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2.1. Credit & Debit Cards: We accept Visa, Mastercard, and American Express. All card payments are securely processed by our third-party payment gateway, Stripe.
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2.2. PayPal: You may complete your transaction using your PayPal account by selecting this option at checkout.
Article 3: Data Security Commitment
We are fundamentally committed to the security of your payment information.
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3.1. Encryption: Our Site uses Secure Sockets Layer (SSL) encryption to protect all personal data transmitted during the checkout process.
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3.2. Secure Processing: Your full payment card details are never stored on our servers. All information is sent directly to our PCI DSS Level 1 compliant payment processors (Stripe and PayPal) for secure authorization.
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3.3. Confidentiality: We only receive confirmation of the payment and the information necessary to fulfill your order. We do not have access to your sensitive financial data.
Article 4: Transaction Protocol
To ensure transparency, every transaction follows this protocol:
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Authorization: When you place an order, your payment method is “authorized” for the total purchase amount. This is a temporary hold to verify funds.
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Confirmation: Upon successful authorization, you will immediately receive an Order Confirmation email.
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Capture: The final charge is “captured” from your account at the time your order is formally accepted and transmitted to our fulfillment partner for processing.
Article 5: Currency & Payment Issues
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5.1. Currency: All transactions are processed in U.S. Dollars (USD).
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5.2. Payment Assistance: If your payment is declined, please verify your billing information and contact your bank or card issuer for further details.
Article 6: Contact Information
For any questions related to this Payment Policy, please contact us at contact@marktox.com.
Company Name: Love & Sole LLC
Company Number: B20250165797
Business Address: 1023 South Santa Fe Avenue Los Angeles, CA, 90021, United States
Email: contact@marktox.com
Phone: +1 (213) 459-5279
Contact Form: Click here
Hours of Operation: Our support team is available Monday–Friday, 8:00 AM–6:00 PM Pacific Time (PT).
Service Commitment: We strive to respond to all inquiries within one business day.
