Privacy Policy

Your privacy is part of your style. We respect that.

At Marktox, we focus on printing great designs, not prying into your personal life. We believe in keeping your data as secure as the fit of our hoodies. This document breaks down exactly what information we collect, why we need it, and how we protect it.

The Basics (Definitions)

Before we dive in, let’s define the players:

• “We,” “Us,” “Our”: Refers to Marktox (operated by Los Sol LLC).
• “You”: Refers to the customer or visitor vibe-checking our website.
• “Site”: Refers to marktox.com.

1. What We Collect (The Essentials)

We don’t hoard data. We only collect what is strictly necessary to get a shirt from our screen to your back.

Data You Give Us:
When you place an order, we ask for:

• Identity Info: Your name (so we know who to address).
• Shipping Specs: Your physical address (so FedEx can find your door).
• Contact Info: Your email and phone number (for tracking updates and order confirmations).
• Billing Info: Your billing address (to verify your payment method).

Data We Collect Automatically:
When you scroll through our site, our tech automatically picks up:

• Device Data: Your IP address, browser type, and time zone. This helps our site load correctly on your phone or laptop.
• Shopping Activity: What items you viewed or added to the cart (via cookies) so you don’t lose your selection if you refresh the page.

2. Why We Need It

We use your info for three main missions:

• Production & Delivery: We need your specs to print your custom order and generate the shipping label.
• Fraud Prevention: We check if your IP address matches your billing location to stop scammers from using stolen cards on our site.
• Communication: To send you the receipt, the tracking number, and support replies.

3. Sharing Your Info (The “Need-to-Know” Basis)

We do not sell your personal data. We are a fashion brand, not a data broker.

However, because we run a Made-to-Order model, we must share specific data with the partners who help us run the show:

• Production Partners: We send your order details (design, size, and shipping address) to our printing facility so they can manufacture your item.
• Shipping Carriers: We share your name and address with FedEx to ensure delivery.
• Payment Processors: Your payment data goes directly to Stripe or PayPal. We never see your full card number.

4. Cookies (The Digital Kind)

Our site uses cookies—not the chocolate chip kind, but small data files that help the website remember you.

• Essential Cookies: These keep your cart updated while you browse. Without them, you couldn’t check out.
• Analytics: We use tools like Google Analytics to see which hoodie designs are trending. This data is anonymized (we look at “100 people visited” not “John Doe visited”).

5. Your Rights (CCPA & California)

Since we are based in San Francisco, we take California privacy laws seriously. You have the right to:

• Know what data we have on you.
• Delete your personal data from our records.
• Opt-Out of any data sharing that might be considered a “sale” under CCPA.

To exercise these rights, just drop us an email at contact@marktox.com.

6. Security

We keep your data locked down.

• We use industry-standard SSL encryption (look for the padlock in your browser) to protect data in transit.
• We limit access to your personal info to only those employees who need it to process your order.

7. Age Restriction

Marktox is not for kids. Our site is not intended for anyone under the age of 18. We do not knowingly collect info from minors.

8. Retention

We keep your order records on file for tax and accounting purposes (because the IRS requires it), but we don’t keep it longer than necessary.

9. Changes to This Policy

If we change how we handle data, we will update this page. The date at the top will always tell you when the last update happened.