Payment Policy

Last Updated: August 1, 2026

This Payment Policy applies to all purchases on www.marktox.com, operated by RIZMOS LIMITED (Business Registration Number 70482157), trading as Marktox. It forms part of our Terms and Conditions.

1. Accepted Payment Methods

We accept: Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, and Google Pay.

Card and wallet payments are processed by Shopify Payments. The merchant of record for every transaction is RIZMOS LIMITED — the same company named throughout this website. The full list of methods available to you is displayed on the checkout page.

We do not accept PayPal, purchase orders, personal or business checks, money orders, wire transfers, cash on delivery, or cryptocurrency.

2. What appears on your statement

Charges appear on your card or bank statement under our brand name, MARKTOX, so you can match the charge to your order. Our registered company name, RIZMOS LIMITED, is published on this site and on every policy page — both names refer to the same business.

If you see a charge you do not recognise, email contact@marktox.com before contacting your bank. We can usually identify the order within a few hours.

3. Currency

All prices displayed on the Site and all charges are in USD ($).

One-time payments only. No hidden fees and no recurring subscriptions.

If your card is denominated in another currency, your bank converts the amount at its own exchange rate and may add a foreign transaction fee. That rate and any such fee are set by your bank, not by us, and we cannot refund them.

International transaction fees

RIZMOS LIMITED is incorporated in Hong Kong, and payments are settled through an international acquiring network. All prices and charges are in USD ($) and we add no fee of our own.

However, some U.S. card issuers apply a foreign transaction fee — commonly around 3% — to purchases processed outside the United States, even when the transaction is charged in U.S. dollars. If your card carries such a fee, it is charged by your bank, appears separately on your statement, and is set by your card agreement, not by us. We cannot waive or refund it.

Many U.S. credit cards have no foreign transaction fee. If you are unsure, check your card agreement or ask your issuer before ordering.

4. Sales Tax

Sales tax is calculated at checkout based on your shipping address.

The exact tax amount is calculated and displayed on the checkout page before you submit payment.
Rates are set by state, county, and municipal authorities, not by us.
Tax is charged only where we have an obligation to collect it. Where no obligation applies, no tax is charged.
If you hold a valid tax exemption, email contact@marktox.com with your exemption certificate before placing the order. We cannot apply an exemption after an order has been submitted.
Sales tax paid on a returned item is refunded together with the item price. See our Refund and Returns Policy.

5. What You Are Charged

Your order total consists of:

Line	Description
Merchandise subtotal	Item prices after any discount
Shipping	$7.90, or $0.00 on orders of $99 or more
Sales tax	Calculated at checkout on the taxable amount
Order total	The single amount charged to your payment method

There are no handling fees, service fees, processing fees, or charges of any kind beyond the lines above. Nothing is added after you submit the order.

6. When You Are Charged

Your payment method is authorized when you submit the order and charged when the order is accepted for fulfillment. You are charged once per order.

Authorization holds. If a payment is declined, your bank may still show a pending authorization hold. This is not a charge and it is released automatically by your bank, usually within 3–7 business days. Do not resubmit the order more than once — repeated attempts create repeated holds.

Declined payments. A decline is issued by your bank or card issuer, not by us, and we are not told the reason. Common causes are an incorrect billing ZIP code, an expired card, insufficient funds, or the issuer's fraud controls. Check your details, then contact your bank.

7. Payment Security

Checkout and every other page are served over HTTPS with TLS encryption.
Payments are processed by Shopify Payments, which is PCI DSS Level 1 certified for the handling of cardholder data. Card details are transmitted directly to the processor through hosted, encrypted fields.
We do not store your card number or CVV. Those details never reach our systems. We retain only the card type, the last four digits, and the authorization result, so that we can identify a transaction for support and refunds.
Orders are screened for fraud. An order flagged for review may be held while we verify it, or cancelled and refunded in full.

8. Billing Information

The billing name and address you enter must match those held by your card issuer. A mismatch is one of the most common causes of a decline. Your billing address may differ from your shipping address.

9. Order Verification

For a small number of orders we ask for additional verification before dispatch — for example, confirming the order by reply from the email address on the account. We do this to protect cardholders against unauthorized use. We will never ask you to send a full card number, a CVV, a password, or a photograph of your card by email or over the phone. If you receive such a request claiming to be from us, do not respond and report it to contact@marktox.com.

10. Refunds

Refunds are issued to the original payment method used at checkout. Processing time, what is refunded, and the store credit alternative are set out in full in our Refund and Returns Policy. In summary: approved refunds are issued within 5 - 7 business days of inspection, after which your bank takes a further 3–10 business days to post the credit.

11. Chargebacks

If you believe a charge is incorrect, contact us at contact@marktox.com first — we can usually resolve it faster than a bank dispute. Where you open a chargeback, we supply the issuing bank with the order record, delivery confirmation, and our published policies. Where a chargeback is filed on an order that was delivered and is not covered by our returns policy, we contest it.

12. Pricing Errors

Where an item is displayed at an incorrect price, we may cancel the order and refund it in full, even after the order has been confirmed and charged. We will email you to explain. This is set out in section 4 of our Terms and Conditions.